Privacy Policy

1. Data Controller

The entity responsible for processing the personal data collected through the Terras do Salvado website is:

Expressivo e Genuíno Unipessoal Lda

Tax ID (NIPC): 516655230

Address: Sítio do Salvado, S/N - Freixial, Rua do Cimo, 6230-771 Telhado, Portugal

Email: terrasdosalvado@gmail.com

Phone: +351 914 403 192

Terras do Salvado is committed to protecting the privacy of its visitors and guests, ensuring that personal data is processed transparently, securely and in compliance with the General Data Protection Regulation (GDPR) and applicable Portuguese law.

2. Collection and Use of Personal Data

Browsing the Terras do Salvado website does not require any registration or the direct provision of personal data, without prejudice to the technical data and cookies used during browsing.

Personal data may be collected in the following situations:

• Contact forms: name, email address, phone number and other information provided voluntarily, used to respond to requests for information.
• Bookings made directly on the website: name, contact details, arrival and departure dates, number of guests, information needed for the booking and invoicing, and any special requests.
• Bookings through external platforms: when a booking is made through Booking.com or Airbnb, Terras do Salvado receives the data needed to identify the guests and to confirm and manage their stay, in accordance with the terms and privacy policies of those platforms.
• Payments and invoicing: the data needed to confirm payments, issue tax documents and comply with the applicable legal obligations may be processed.

Personal data is used for the following purposes:

• Responding to contact requests and requests for information.
• Processing, confirming and managing bookings.
• Communicating with guests before, during and after their stay, when necessary.
• Managing payments and issuing invoices.
• Complying with legal and tax obligations.
• Ensuring the security and proper functioning of the services provided.

Depending on the purpose, the legal basis for processing is the performance of a contract or of pre-contractual steps, compliance with legal obligations, and legitimate interests relating to the security and management of the services.

Whenever a specific purpose depends on consent, that consent will be requested beforehand.

3. Bookings Through the Website and External Platforms

Terras do Salvado offers different ways to book:

• Official website: bookings can be made directly through the booking system available on the website.
• Booking.com: bookings made on this platform are subject to its privacy policy.
• Airbnb: bookings made on this platform are subject to its privacy policy.

External platforms are responsible for the processing of personal data carried out within their own services, in accordance with their respective policies.

Terras do Salvado is responsible for processing the data it receives from those platforms that is needed to manage bookings, provide the accommodation service and comply with legal obligations.

The platforms' privacy policies can be consulted on their respective websites:

• Booking.com: https://www.booking.com/content/privacy.en-gb.html
• Airbnb: https://www.airbnb.com/help/article/3175

4. Data Retention

Personal data is kept only for the period needed to fulfil the purposes for which it was collected.

Data relating to bookings and stays may be kept for the periods needed for contract management, compliance with legal, tax and accounting obligations, or the exercise of legally recognised rights.

Once those periods have ended, the data will be deleted or anonymised, unless there is a legal basis for keeping it.

5. Sharing Data with Third Parties

Terras do Salvado does not sell or trade the personal data of its guests or visitors.

However, data may be shared, when necessary, with:

• Booking platforms, namely Booking.com and Airbnb.
• Providers of technology services, website hosting and booking management.
• Payment and invoicing service providers.
• Public, administrative or judicial authorities, whenever there is a legal obligation to do so.

Sharing will be limited to the data needed for each purpose, while seeking to ensure appropriate security and confidentiality measures.

Where applicable, the use of service providers that process data on behalf of Terras do Salvado will be governed by data processing agreements, in accordance with the GDPR.

6. Data Subject Rights (GDPR)

Under the applicable legislation, data subjects may exercise the following rights, where legally applicable:

• Access: obtain information about the personal data being processed.
• Rectification: request the correction of inaccurate or incomplete data.
• Erasure: request the deletion of personal data, where legally permitted.
• Restriction: request the restriction of data processing in certain circumstances.
• Objection: object to certain processing of personal data.
• Portability: request the transfer of data to another entity, in the cases provided for by law.
• Withdrawal of consent: withdraw consent previously given, without affecting the lawfulness of processing already carried out.

To exercise any of these rights, the data subject may contact Terras do Salvado by email at terrasdosalvado@gmail.com.

Data subjects also have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados – CNPD), at https://www.cnpd.pt.

7. Cookies

The Terras do Salvado website may use cookies and similar technologies to ensure it works properly, make browsing easier and improve the visitor experience.

These may include:

• Essential cookies: needed for the website and the booking system to work.
• Analytics cookies: used to understand how the website is used and to improve its content and performance.
• Third-party cookies: associated with external features, such as maps, embedded videos or booking systems.

Non-essential cookies that require consent will only be used after the user has given permission.

Users can accept, reject or manage their preferences for non-essential cookies through the tools provided on the website, and can also adjust their browser settings.

8. Data Security

Terras do Salvado adopts appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or misuse.

Access to personal data is limited to the people and entities that need it to provide the services and comply with the applicable obligations.

9. Links to External Websites

The Terras do Salvado website may contain links to third-party websites and services, including booking platforms and other services related to the guest experience.

Terras do Salvado is not responsible for the privacy practices of those external websites, and recommends reading their respective policies before providing any personal data.

10. Changes to the Privacy Policy

Terras do Salvado reserves the right to update this Privacy Policy whenever necessary, in particular to reflect legislative or technological changes or changes to the services provided.

Changes take effect once published on the website.

Last updated: 6 November 2026.